Frequently Asked Questions......
1. Can schools place an order and be invoiced for the products?
2. Can international schools order products and what are the postage charges outside of the U.K.?
3. I have lost, broken or have a fault with 1 or more of my products.
4. I am trying to find a telephone number to contact PE Resources Bank.
5. I would like to pay with PayPal, but I don't have a PayPal account. Do I need to set one up before checkout?
6. We have recieved some of our products order but yet have a invoice sent through from PE Resources Bank for the full amount. What shall we do next?
7. Others Questons
1. Can schools place an order and be invoiced for the products?
You can place an order with us and as long as a purchase order number is generated through your school finance officer/bursar we will process the order, dispatch the products and invoice the relevant personel.
2. Can international schools order products and what are the postage charges outside of the U.K.?
Yes, we accept orders form international school and postage costs are still FREE worldwide.
3. I have lost, broken or have a fault with 1 or more of my products.
If you have lost or misplaced your PE Resources Bank Product(s) we can issue a replacement provided you can tell us when and by whom the original items were ordered by. From there, we will be able to track the order placed and verify it before dispatching a replacement FREE of charge. If your item is faulty, we will automatically dispatch a new item the next working day.
4. I am trying to find a telephone number to contact PE Resources Bank.
Please be aware that we communicate via email, post and fax only. The most efficient way of contacting us is via email and we will get back to you as soon as possible. Contact us through our contact form or at info@peresourcesbank.co.uk
5. I would like to pay with PayPal, but I don't have a PayPal account. Do I need to set one up before checkout?
No. Simply click checkout in shopping cart page and you will be taken to PayPal, where you will be prompted to set up an account or simply put in your card details.
6. We have recieved some of our products ordered but yet have a invoice sent through from PE Resources Bank for the full amount. What shall we do next?
Products are issued at the same time as the invoice and from time to time schools received the invoice before the items ordered. Please wait for ALL items to arrive and then settle the invoice once completely satisfied.
You are welcome to let us know if you have any other questions or problems. Please send an email to info@peresourcesbank.co.uk for further enquiries. We will reply to your enquiry within 1-2 working days.